Healthcare Professional Privacy Notice

Last Updated: May 2018  
 
INTRODUCTION

Celltrion Healthcare Co., Ltd.("CTHC") is a global pharmaceutical company, whose ultimate parent company is headquartered in Incheon, Republic of Korea. For more information about our company, please see the our Website at https://www.celltrionhealthcare.com.
CTHC and its subsidiary/branch, include Celltrion Healthcare Hungary ("CTHC HU"), respects your right to privacy. This HCP Privacy Notice explains who we are, how we collect, share and use personal data about you, and how you can exercise your privacy rights. If you have any questions or concerns about our use of your personal data, or would like to exercise any of your rights — including to object to the processing of your personal data in the way that we describe here — then please contact us using the details provided at the bottom of this Privacy Notice.
 
 
PERSONAL DATA COLLECTION

We collect Personal Data about you from a variety of sources, including directly from you and from: documents or forms that you provide in order to participate in our programs, activities, industry events, trade shows, and in connection with your inquiries and communications with us. We also collect Personal Data from in other contexts; publicly available sources; CVs and resumes; and online and other databases and joint marketing partners.
 
 
HOW WE USE PERSONAL DATA

We process this personal data in our customer databases for the purpose of managing our relationship with you, including to plan potential collaboration, contact, visits and meetings; to help evaluate the personal data we provide to you and ensure that it is relevant given your expertise, interests and preferences; and to understand your scientific-therapeutic approach and satisfaction with our products.
And we also process this personal data to operate our business to comply with our legal obligations, for statistical purposes or to meet our legitimate interests in maintaining our business.
 
 
HOW WE DISCLOSE PERSONAL DATA

We disclose Personal Data as follows:
•To our group companies for the purposes described in this HCP Privacy Notice. A list of our current group companies is available at https://www.celltrionhealthcare.com.
•To our third party service providers, to provide services such as data analysis, data technology and related infrastructure provision, customer service, auditing and other services.
•To data companies providing information services in the healthcare sector to ensure your data remains up to date and accurate.
•To other companies with which we collaborate regarding joint development, distribution and/or marketing of particular products or services.
•To comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us.
•To take legal action or otherwise protect the safety, rights, or property of our customers, the public, Pfizer and our affiliates.
•To prepare, complete and implement any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

 
 
INDIVIDUAL RIGHTS

If you would like to request to review, correct, update, suppress, restrict, object or delete Personal Data that you have provided to us, withdraw a consent or if you would like to request to receive an electronic copy of such Personal Data for purposes of transmitting it to another company, you may contact us as indicated in the Contact Us section. We will respond to your request consistent with applicable law.
In your request, please tell us what Personal Data you would like to have changed, whether you would like to have it suppressed from our database, or otherwise let us know what limitations you would like to put on our use of it. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.


DATA SECURITY

We use appropriate technical and organizational measures to protect the personal data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data.
 
 
RETENTION PERIOD

We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Notice. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the applicable statutes of limitations, litigation or regulatory investigations).


INTERNATIONAL DATA TRANSFERS

Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, including in the South Korea and where our affiliates operate.
However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Notice. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal data between our group companies, which require all group companies to protect personal data they process from the EEA in accordance with European Union data protection law.
Our Standard Contractual Clauses can be provided on request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.


UPDATES

We will update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.


CONTACT US

If you have any questions or concerns about our use of your personal data, please contact our data protection officer using the following details: DPO.CTHC@celltrion.com


LODGING A COMPLAINT WTH A REGULATOR

You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.